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johan von ilten

From one who set out to learn the craft of baking cookies

Payment and Shipping

Payment and Shipping

The following conditions apply:

The goods are delivered worldwide.

Shipping costs (including VAT)

Domestic deliveries (Germany):

DELIVERIES GERMANY - (delivery time approx. 2-4 days):

up to 74.99 € + 6.49 € shipping costs
from 75,00 € - free shipping

Deliveries abroad :

DELIVERY ABROAD - (delivery time approx. 2-8 days):

European Union (EU)

15.50 € shipping costs

SWITZERLAND & UK (United Kingdom)

25,00 € shipping costs - (possible customs fees are not included!)

Shipping USA, CANADA, and JAPAN (delivery time approx. 2-8 days)

29,00 € shipping - possible customs fees are not included!

Please inquire about shipping costs to other countries:

Email: kontakt@johanvonilten.de
Phone: +49-511-444 513 13


Delivery times

Unless a different deadline is specified in the respective offer, the goods will be delivered domestically (Germany) within 2 - 4 days, and for international deliveries within 2 - 8 days after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Please note that no deliveries are made on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment unless we have made different arrangements with you. In this case, the delivery time is determined by the item you ordered with the longest delivery time.

Accepted payment options

- Payment by credit card

Via PayPal Checkout:
- Payment via PayPal
- Payment via PayPal Express
- Payment by credit card
- Klarna, Shopay, Gpay


Further details on payment

When paying by credit card (without using a payment service provider), your credit card account will be debited when the contract is concluded.


If you have any questions, you can find our contact details in the imprint.